Find quick answers about tracking, enterprise APIs, and international freight.
Our API syncs directly with our global GPS and sorting hub scanners, providing real-time updates within a 60-second window of any status change across 180 countries.
Yes, but this requires specialized clearance through our Enterprise Pro tier. We have dedicated compliance officers to manage the international regulations and specific transport requirements.
LogistiReach acts as your authorized customs broker. We electronically file all necessary documentation prior to port arrival to ensure immediate release and transfer to our ground network.
Less-Than-Truckload (LTL) accommodates up to 6 pallets or 10,000 lbs. Full-Truckload (FTL) can handle up to 24 pallets or 42,000 lbs, offering a dedicated rig for your freight.
The Standard plan covers up to 100 shipments per month, access to the core dashboard, and 24/7 email support. You can upgrade at any time if your volume grows.
No. All onboarding, training, and standard integrations are included with your subscription. Any custom engineering work is quoted and approved separately.
Yes. You can move between plans or cancel with 30 days’ notice, and we’ll help you transition your active shipments smoothly.
Our Enterprise API uses OAuth 2.0 with scoped access tokens so you can safely integrate multiple internal systems.
Yes. Every customer receives a dedicated sandbox key with simulated tracking data for development and QA environments.
Webhooks typically fire within 30–60 seconds of a status change being recorded in our network, keeping your internal tools in sync.
Talk directly with our logistics specialists for pricing, technical, or compliance questions.