Interior  •  Architecture  •  Design
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Frequently Asked Questions

Find answers to the most common questions about our services, process, and pricing.

We Have Answers

What areas do you serve?
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We primarily serve the New York metropolitan area including New York City, New Jersey, and Connecticut. For larger commercial projects, we can travel nationally. Contact us to discuss your specific location.

How long does a typical project take?
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Project timelines vary based on scope. A single room typically takes 2-4 weeks for design and 2-3 weeks for implementation. Full home renovations range from 2-6 months. We always provide a detailed timeline upfront.

Do you provide a free consultation?
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Yes, we offer a complimentary 60-minute consultation for all new clients. This includes a site visit or virtual meeting, space assessment, and preliminary design direction discussion with no obligation.

Can I see examples of past work before hiring?
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Absolutely. Our portfolio page showcases many of our completed projects. During your consultation, we can also share additional case studies relevant to your specific project type and style preferences.

Do you handle permits and contractor coordination?
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Yes, on our Premium and Enterprise packages we handle all permit applications and coordinate with licensed contractors. We manage the entire project so you don’t have to.

What is your payment structure?
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We typically work with a 30% deposit to begin design work, 40% at design approval, and 30% upon project completion. For larger projects we can arrange milestone-based payment schedules.

Do you offer post-project support?
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Yes, all projects include a 30-day post-completion support period. Our Enterprise clients receive a full 12-month warranty on all work performed by our team and partnered contractors.

Can you work within a tight budget?
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We believe great design is achievable at every budget level. We’re transparent about costs from the start and skilled at finding creative solutions to maximize your investment and deliver outstanding results.

Still Have Questions?

Our team is happy to help. Reach out and we’ll get back to you within 24 hours.